Transportation Policy
Freight:
1. Free shipping: Orders exceeding $9.99 can enjoy free shipping.
2. Standard shipping cost: 6.9 US dollars.
3. DHL courier fee: $29.99. (Expedited delivery)
Shipping time and method:
1. Processing time: Most of our jewelry is customized and handmade. Please allow 2-5 working days for order processing.
2. Shipping Notice: Once your order is ready to be shipped from our factory, you will receive an email containing tracking information.
Expected delivery time=processing time (2-5 working days)+shipping time
1. Standard transportation: 7-15 working days.
2. Free shipping: 7-14 working days.
3. DHL express delivery: 4-7 working days.
Shipping area:
We are currently shipping to the following countries: the United States, Canada.
Transportation tracking method:
1. Email update: Check your email or our store's Melody Necklace account for order status updates.
2. Contact us: If you have any questions about order tracking, please contact us via email: cyn16602189111@gmail.com.
3. Order tracking page: Use the tracking number provided by our shipping notification email to track your order on our order tracking page
